Dispatcher
Company: First Student
Location: Chattanooga
Posted on: October 22, 2024
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Job Description:
First for a reason:
At First Student, we are a family of 60,000+ employees who
take pride in safely transporting more than 5 million students and
passengers to and from their destinations each day! Our family of
brands include Transco, Total Transportation, Maggies Paratransit,
and GVC II. Our employees are at the forefront of safety and
innovation; they create and implement the most advanced training
and technology the transportation industry has to offer.
At First Student, our Dispatchers are a constant reflection of our
companys commitment to safety and customer service. The Dispatcher
is responsible for dispatching all buses, ensuring on-time
performance of routes, and counseling drivers and monitors on front
line. At First Student, we are proud to offer: Tremendous Career
Advancement Opportunities due to a strong presence across North
America Positive and rewarding work environment Dispatcher
Responsibilities: Oversees all routes and scheduling of buses
Counsels and coaches drivers and monitors Handles heavy phone and
radio traffic Takes all scheduling and driver complaints, report to
Operations Supervisor/Contract Manager Serves as primary
communication liaison with major contracted customer May handle
charter reservations, billing, or driver payroll Provides solutions
to drop-off and pick-up problems Handle back-up driver duties or
perform miscellaneous clerical duties as needed Completes
assignment of special projects Assists with supervision of
day-to-day operations Dispatcher Experience and Skills Required:
3-5 years experience High school diploma or equivalent Basic
knowledge of radio dispatch equipment Excellent communication and
customer service skills Ability to deliver under time constraints
and deadlines Previous terminal operations, dispatch, or driver
experience Computer literate Subject to DOT drug testing and
physical. DOT Regulation 49 CFR Part 40 does not authorize the use
of Schedule I drugs, including marijuana, for any reason. First
Students commitment to putting our customers first, dedication to
safety, and an ambition to deliver dependable transportation makes
for a working environment youll love. As a huge company with
120,000 staff and over 2.5 billion customers worldwide, youll also
enjoy security, a brilliant future, and excellent training. Apply
today to join our team! We aspire to have a culture where all
people are First. We strive to attract and retain a diverse
workforce therefore all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability or veteran status. First is also committed to
providing a drug-free workplace. For candidates applying to
positions in San Francisco or Los Angeles California, First will
consider for employment qualified applicants with criminal
histories consistent with the requirements of the San Francisco
Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First
is an equal opportunity employer and by doing so we will sustain
and promote an inclusive culture that supports future growth for
all."
In the state of Washington, all technician and driving positions,
including but not limited to van drivers and any other position
requiring employees to drive a company-owned vehicle, are
considered safety-sensitive and are therefore subject to drug and
alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability or veteran status.
First is also committed to providing a drug-free workplace. First
will consider for employment qualified applicants with criminal
histories consistent with the requirements of the San Francisco
Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any
other fair chance law. Philadelphia's Fair Criminal Record
Screening Standards Ordinance Poster is at this link or upon
request
https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.
Keywords: First Student, Smyrna , Dispatcher, Professions , Chattanooga, Georgia
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