Customer Solutions Engineer
Company: VirtualVocations
Location: Macon
Posted on: November 14, 2024
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Job Description:
A company is looking for a Customer Solutions Engineer to guide
customers and provide tailored solutions for maximizing their
experience.
Key Responsibilities
Master product knowledge and features through hands-on
exploration
Provide technical guidance on setup configurations and best
practices
Analyze customer usage to identify areas for improvement and
collaborate with teams for enhancements
Required Qualifications
3+ years of experience in a technical support, solutions
engineering, or similar customer-facing role
Hands-on experience with product integrations and system
configurations
Familiarity with systems like Classlink, Clever, or similar
platforms
Proven ability to collaborate cross-functionally with product and
engineering teams
Keywords: VirtualVocations, Smyrna , Customer Solutions Engineer, Engineering , Macon, Georgia
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